Welcome to your online reception, the Guest Area! It's your one-stop-shop for everything you need for a smooth and awesome stay. You'll get access right after you complete your online check-in.
What's Inside? A Quick Tour
The Guest Area is organized into a few simple tabs. Here’s what you can do in each:
The "Stay" Tab
This is your main hub for your current stay.
Open doors: Get keyless access to the building, your apartment, and other facilities like the laundry and luggage rooms.
Check-in & check-out: View and change your arrival/departure times (if early check-in or late check-out is available).
Getting there: Find the property address, open maps, and in some locations, arrange airport transfer services.
Invite other guests: Share access with your travel companions (they must be added to your reservation).
WiFi: Get the network name and password.
Reservation details: View all your booking info, from your apartment number and cancellation policy to guest and price details.
Your stay's impact: Check the carbon emissions for your stay per night.
The "Extras" Tab
Level up your stay with these add-ons.
Extend your stay or request an early check-in or late check-out.
Book breakfast passes for our handpicked local partner cafes, and find directions and opening times.
Get complimentary neighbourhood gym access.
Access free online yoga classes with Yogaia.
Arrange transfer services in select locations.
The "Explore" Tab
Discover the best of your neighbourhood and the world of Bob W.
Read Bob’s local guides to top spots for eating, drinking, and sightseeing.
Learn about our sustainability efforts and the Inner Circle loyalty program.
See all of Bob W's locations for your next trip.
The "Ask Bob" Tab
Got a question? We've got answers.
Find FAQs about your specific reservation, building or apartment.
Dive deeper into our full Help Centre.
Get in touch with our team via live chat, WhatsApp or phone.
Other Cool Features💡
Language: The Guest Area is available in English only. If you'd prefer to view it in another language, you can use your browser's built-in translation feature (e.g. Safari or Chrome).
Your Profile: Click on your profile in the top right corner to see your stay history (nights stayed, Bobs visited) and your Inner Circle rewards.
Enjoy your ridiculously smart stay!